Prescription fee increase to £9.00 from 1st April 2019
Farewell Dr. Schenk!
At the end of April, Dr Mike Schenk will be retiring as senior partner after 24 years service at The Clays Practice.
We hope you will join us for an informal farewell tea party for patients, which will be held at the Roche surgery on Thursday 25th April between 4pm & 6pm.
The end but not the end...
Following his retirement, Dr Schenk is hoping to return and work some regular days at the Practice.
IMPORTANT Information for patients prescribed Gabapentin or Pregabalin medication.
From 1st April 2019 both Gabapentin and Pregabalin will be classed as Class C, schedule 3 controlled drugs.
This means that with effect from the 1st April 2019, these medications can only be issued on paper prescription. They cannot be electronically (EPS) sent to pharmacies or on Repeat Dispensing schemes.
Due to this change we kindly request that when requesting the medication, sufficient time is allowed for the request to be processed and then either collected from one of our dispensaries in person, or sent to the local pharmacy of your choice.
We require 2 full working days for the process of requesting to medication being ready to collect. Please bear this in mind when ordering any monthly medication.
Dispensing patients can continue to request and collect their medications, including Gabapentin & Pregabalin from our dispensaries at Roche, Bugle & St. Dennis. The prescriptions will be valid for 28 days from the date of issue in line with other Schedule 3 controlled drugs. Please contact the prescription teams available on all sites if you require any further information.
The Clays Practice has launched a Patient Participation Group (PPG)
The aim of the PPG is to bring a sense of partnership between the practice and its' patients by acting as representatives of the patient population and creating a better way of connecting general practice with the community it serves. They meet on a regular basis to have open and constructive discussions about the services available - always with a view to taking action to make real improvements for both patients and the Practice.
Benefits of PPG's for patients
PPG's are a grassroots way of affecting change, and involving patients in improving the health and well-being of the local community. They have an increasingly important role to play in helping to give patient an understanding of the way services are delivered to best meet their needs., and the needs of the local community.
PPG's are a good interface to identify essential improvements and it is hoped that forming the group will aid communication. The PPG will be tasked with collecting patient opinions and experiences in the form of a survey available from your local surgery. This will help the practice evaluate its services and the group will publish the results on a quarterly basis.