Your Practice Needs you!
The Clays Practice is launching a Patient Participation Group (PPG)
The aim of the PPG is to bring a sense of partnership between the practice and its' patients by acting as representatives of the patient population and creating a better way of connecting general practice with the community it serves. They meet on a regular basis to have open and constructive discussions about the services available - always with a view to taking action to make real improvements for both patients and the Practice.
Benefits for patients
PPG's are a grassroots way of affecting change, and involving patients in improving the health and well-being of the local community. They have an increasingly important role to play in helping to give patient an understanding of the way services are delivered to best meet their needs., and the needs of the local community.
PPG's are a good interface to identify essential improvements and it is hoped that forming the group will aid communication. The PPG will be tasked with collecting patient opinions and experiences in the form of a survey available from your local surgery. This will help the practice evaluate its services and the group will publish the results on a quarterly basis.
To kick-start the process we will be having an open evening on 23rd January at 5:30pm . Please do attend as we need YOU the patients to put your ideas forward for a positive patient experience from our practice.