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Latest News

Allison RAllisonKingeceives Queens Award

Our very own Nurse Team Manager, Allison King, has received the prestigious title of Queen’s Nurse, awarded by community nursing charity The Queen’s Nursing Institute (QNI).

The title of Queen’s Nurse is not an award for past service, but instead recognises a commitment to high standards of patient care, learning and leadership. Nurses who hold the title benefit from developmental workshops, bursaries, networking opportunities, and a shared professional identity.

Well done to Allison from everyone at The Clays Practice

The Waiting Room - New online services

Sign me up today!

The Waiting-room is an online system that allows for booking of appointments and ordering of medicines.  It also gives you access to any allergies we have recorded which relate to you.

The appointment system will be introduced slowly over the next few weeks to see how it goes, with initially only a very few appointments offered this way.  You will always be able to book and appointment via the telephone, and there will be no less appointments available for telephone booking due to the offering of this service.

The medicine ordering is a new online system.  As Thewaiting-room.net integrates with our clinical system, it will be a better system for ordering as it will list the up to date medications you are on and any changes will be updated here too.

Patient user guide:The Waiting Room - Patient Guide.docx

In the mean time please continue to order your medication in the usual manner.

We hope that by offering these online services, patients will have a choice of quickly and conveniently gaining access to Services outside of our normal hours.

When the system goes live, and we already have your email address, you will receive an emailed invite asking you to register with thewaiting-room.net

If we do not have your email address and you would like to make use of this new system, all you need do is contact the surgery and tell us your email address.

Please note that due to patient confidentiality, we can only accept an email address for one specific person.  Families will therefore need to supply a specific email address for each individual in the family.

Download the signup form, here!

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