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The Clays PracticeVictoria RoadRocheSt. AustellCornwall, PL26 8JFTel: 01726 890 370
Every patient has been allocated a named GP who is responsible for your overall care at the practice. If you would like to know who your named GP is, please contact reception and they will be happy to inform you.
If you wish to change the name of your accountable GP, please let us know and we will make every reasonable effort to accommodate this request.
Having a named accountable GP does not restrict your entitlement to see any doctor in the practice.
Whichever system your choose, repeat prescription requests will be made ready for collection after 3 full working days. You may deposit your Repeat Prescription Counterfoils at the surgery, indicating the item(s) required, or send your requests by post, or use either of the online links above.
The Dispensary at Roche is open from 08.30 - 12.45 and 13.30 - 18:00. We can also arrange for prescriptions to be forwarded to local chemists for collection if you have difficulty attending.
Please Note: Telephone requests may lead to errors and are therefore not normally accepted.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2021, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £9.35, whereas a three month PPC will cost you £30.25 and a 12 month PPC £108.10.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone 01726 890370.